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Store Policies

Ordering Online

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

A note about the Fair Credit Billing Act. Under this act, your bank limit your total loss and cannot hold you liable for than fifty dollars of reported fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a U.S. Postal Money Order (only) or a personal checks. Personal checks will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

Return / Refund Policy

We want you to be happy with the products you purchase from us. Therefore, we offer a full refund for products returned within 30 days of purchase if in perfect, resaleable condition in their original packaging. Shipping charges are not refundable.

Shipping Information

Shipping charges are calculated on a per-product basis. Please make note of the shipping charges associated with each item. Our web site is not set up to figure international shipping because there are so many variables--destination and weight of items to be shipped. When we receive an international order, we will contact the customer either by phone or by email to let you know what your best shipping options will be once we have gathered your materials and weighed them in the box or envelope. NOTHING IS CHARGED TO YOUR CREDIT CARD UNTIL YOU HAVE APPROVED THE SHIPPING COSTS, which are based upon actual post office charges, postal insurance if needed, and a small handling charge.

Kryptronic Internet Software Solutions